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"UPDATED on 04/17/2025" Company News and Updates.

New Ticket System Launched:

As of 04/17/2025, we have started our new ticket system which will help us address your concerns promptly. You can visit our support page or go to ticket.talk2me.us

How to use radio videos:

As of 04/17/2025 we will start adding these videos to our YouTube page so you can find quick solutions. Visit videos.talk2me.us

Pending Equipment Updates:

  1. STANDARD/PRO PLUS As of 04/17/2025: Still in transit to us in Chicago
  2. RESCUE RADIO UHF PLUS as 04/16/2025 - PRODUCT HAS BEEN CANCELLED - Please request a refund or choose another product.
  3. RESCUE RADIO VHF/UHF As of 04/13/2025: UHF Variants have been shipped to Chicago Warehouse - VHF models may be delayed slightly.
  4. 25 MINI ELITE PLUS As of 04/16/2025: Seems like a possibility for May

All other products are in stock and ready for purchase and shipping,

Existing Equipment Updates:

  1. NONE

Network Updates:

  1. PRS Public Network: As of 04/12/2025: Our primary public (PRS) network will no longer allow MEMBER to MEMBER private functions, like any other analog radio network, direct communications are not available and such is the same here due to network and privacy constraints. If you want to privately talk to a public member you may have a Private channel created "Called a 0 channel" and invite anyone you wish, this will require an admin.

SIM card updates:

  1. STANDARD USA Plan: As of 04/12/2025: Our Standard USA plan has been renamed to our NORTH AMERICAN Plan and now covers Canada and Mexico at no additional charge. You do not need to do anything this service is already in effect and there will be no additional charge.

Tariff updates:

  1. Tariff rates may be applicable: As of April 13, 2025, the expenses associated with receiving goods have significantly increased. Consequently, certain products that have not arrived by April 9, 2025, or are currently in transit may incur this fee. To mitigate the impact of these rising costs, we have reduced our prices and are instead transferring the tax burden. While this may lead to temporarily elevated prices, any future reductions or eliminations of tariffs will also be reflected in savings passed on to you.

This notice will be updated periodically, please check back frequently.

We are here to help.

We would love to hear from you.

Need us? It is imperative that you get the help you need without any delay.

Our Email: admin@talk2me.us

Our Text/Call Number: (832)880-0000

Write to us:

Talk2me Social Inc.
847 S Randall Road
Suite 400
Elgin, IL 60123

Equipment Manuals and Firmware

2025 Ultra MINI PoC Radio

Status: Current

Features: Small but mighty, the MINI series packs a strong punch with the all new Quectel EG810 radio chip set providing robust connectivity options for such a small device .  

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Final.

 

2025 Mobile Base PLUS PoC Radio

Status: Awaiting arrival of shipped product.

Features: Touch screen, Wi-Fi connectivity, phone calling, dual cameras.

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Final.

2025 Standard PLUS PoC Radio

Status: Awaiting arrival of shipped product.

Features: Touch screen, Wi-Fi connectivity, phone calling, dual cameras.

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Final.

2025 PRO PLUS PoC Radio

Status: Awaiting arrival of shipped product.

Features: Touch screen, Wi-Fi connectivity, phone calling, dual cameras.

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Final.

2025 Rescue Radio UHF PoC Radio

Status: Awaiting arrival as of 04/13/2025

Features: UHF 400-480Mhz, DUAL Network Support

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Pending SOS integration, but released to Public.

2025 Rescue Radio VHF PoC Radio

Status: Awaiting arrival as of 04/13/2025

Features: VHF 136-174Mhz, DUAL Network Support

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Pending SOS integration, but released to Public.

2025 Pro VIP PoC Radio

Status: Current

Features: Expanded cellular coverage with 700 Mhz technology, Large antenna, easier to use, dedicated Private network, complementary accessories upon request, larger battery, heavy duty PVC and metal plastic casing, works with VIP services, GPS services and platform management. Water resistant.  

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Addition of our new secure Private network feature for enhanced privacy in the private network.

2025 Standard PoC Radio

Status: Current

Features: Expanded cellular coverage with 700 Mhz technology, Large antenna, easier to use, dedicated Private network, complementary accessories upon request, flash light, larger battery, heavy duty PVC plastic casing, works with VIP services, GPS services and platform management.  

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: 04/13/2025 Update to increase earpiece speaker volume.

2024 Standard PoC Radio

Status: Retired 01/01/2025

Replaced with: 2025 Standard PoC Radio

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Only cosmetic for TALK2ME 2024 Logo, Not required.

2024 Pro PoC Radio

Status: Retired 01/01/2025

Replaced with: 2025 Pro VIP PoC Radio

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Volume Knob update considered moderately important, contact talk2me customer service for firmware file and instructions.

Mobile Base Radio - Global PTT

2024 Mobile Base PoC Radio

Status: Retired 01/01/2025

Replaced with: 2025 Mobile Base Plus Android Radio Phone

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: None

2024 Rescue Radio plus Analog PoC Radio

Status: Retired 01/01/2025

Replaced with: 2025 Rescue Radio VHF

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: Latest was to correct SOS and dropped sound during conversations.

Know issues: Serious compatibility issue with the 2025 new radio network platform in the PUBLIC radio group only, otherwise radio works fine with PRIVATE Groups. No resolve to be issued as manufacture has not responded to numerous requests for assistance.

g-mini by talk2me radio

2023 JWC Mini Elite PoC Radio

Status: Retired 01/01/2025

Replaced with: 2025 Ultra Mini PoC Radio

Warranty: In warranty status for one year from the date or purchase.

Firmware Updates: None.

Know issues: None.